Bug report #18794
QGIS 3.0.2 crash on startup
Status: | Closed | ||
---|---|---|---|
Priority: | High | ||
Assignee: | - | ||
Category: | Browser | ||
Affected QGIS version: | 3.0.2 | Regression?: | No |
Operating System: | Windows 7 professional service pack 1 | Easy fix?: | No |
Pull Request or Patch supplied: | No | Resolution: | duplicate |
Crashes QGIS or corrupts data: | Yes | Copied to github as #: | 26681 |
Description
I'm having the same issue on 3.0.2 as I did on 3.0.1 and 3.0.0. I can download the program just fine, but I get a crash screen when I try to open QGIS Desktop 3.0.2 with GRASS 7.4.0. I previously submitted this bug as #18391 (3.0.0) and #18548 (3.0.1). Is this something I'm doing wrong? I'm super excited to get into 3.0! Thanks.
Ben
User Feedback¶
Report Details¶
Crash ID: 2da396b26f43211ca81fa880817113c91d7a7715
Stack Trace
RtlFreeHeap : HeapFree : free : DllUnregisterServer : DllUnregisterServer : CLSIDFromString : CLSIDFromString : CLSIDFromString : CLSIDFromString : DllGetClassObjectWOW : DllGetClassObjectWOW : CLSIDFromString : CLSIDFromString : CLSIDFromString : CLSIDFromString : CLSIDFromString : ObjectStublessClient6 : CoCreateInstanceEx : ObjectStublessClient32 : SHParseDisplayName : Ordinal866 : ILSaveToStream : ShellExecuteExW : ShellExecuteExW : ShellExecuteExW : Ordinal860 : ShellExecuteExW : ExtractIconExW : Ordinal865 : Ordinal865 : QWidgetPrivate::registerDropSite : QStackedWidget::`default constructor closure' : QInputDialog::getInteger : QgsDataCollectionItem::iconDir : QgsDirectoryItem::icon : QgsBrowserModel::data : QSortFilterProxyModel::data : QModelIndex::data : QStyledItemDelegate::initStyleOption : QStyledItemDelegate::sizeHint : QTreeView::indexRowSizeHint : QTreeViewPrivate::itemHeight : QTreeViewPrivate::updateScrollBars : QTreeView::updateGeometries : QAbstractItemView::doItemsLayout : QTreeView::doItemsLayout : QTreeView::sizeHintForColumn : QHeaderView::resizeSections : QHeaderView::sectionPosition : QHeaderView::sectionViewportPosition : QHeaderView::resizeSection : QHeaderView::setStretchLastSection : QgsBrowserDockWidget::showEvent : QWidget::event : QDockWidget::event : QApplicationPrivate::notify_helper : QApplication::notify : QgsApplication::notify : QCoreApplication::notifyInternal2 : QWidgetPrivate::show_helper : QWidgetPrivate::showChildren : QWidgetPrivate::show_helper : QWidget::setVisible : QgisApp::QgisApp : main : BaseThreadInitThunk : RtlUserThreadStart :
QGIS Info
QGIS Version: 3.0.2-Girona
QGIS code revision: 307d082e3d
Compiled against Qt: 5.9.2
Running against Qt: 5.9.2
Compiled against GDAL: 2.2.4
Running against GDAL: 2.2.4
System Info
CPU Type: x86_64
Kernel Type: winnt
Kernel Version: 6.1.7601
Related issues
History
#1
Updated by Richard Duivenvoorde over 6 years ago
Hi Ben, can you add some more details so we can try to reproduce:
- what Windows version are you using?
- which installer do you use (osgeo4w or the NSIS)?
- did you ever run one of the nightlies (that is: do you have a 'profile' already)
- if so can you remove the 'profiles' folder? (On Windows10 it something like: C:\Users\<YOU>\AppData\Roaming\QGIS\QGIS3\profiles)
- try on another machine if possible
- try another installer (like osgeo4w for example)
With me (I'm using the Osgeo4W installer on Win10-64) I've always installed all 3.x versions without problems.
#2
Updated by Ben Neely over 6 years ago
Thanks for following up.
- I'm using 64 bit Windows 7 Professional Service Pack 1.
- I use the stand alone installer.
- I tried to load a nightly somewhere along the way, but didn't get very far. I thought something like this might be the case because when I first installed 3.0.0, I was prompted whether or not I wanted to import settings from QGIS 2. I said yes, but I haven't seen that screen with 3.0.1 or 3.0.2.
- I removed the profiles folder. I should note that after I did this, I once again got the option of whether or not to import settings when opening for the first time.
- I was able to install and run 3.0.2 on 64 bit Windows 10 with no problem.
- I tried the osgeo4w installer but got the same crash screen.
Is this a Windows 7 compatibility issue? I tried the install on a machine that is identical to mine except it has never had any version of QGIS 3 loaded. It crashed the same as mine did. Here is the log:
User Feedback¶
Report Details¶
Crash ID: 2da396b26f43211ca81fa880817113c91d7a7715
Stack Trace
RtlFreeHeap : HeapFree : free : DllUnregisterServer : DllUnregisterServer : CLSIDFromString : CLSIDFromString : CLSIDFromString : CLSIDFromString : DllGetClassObjectWOW : DllGetClassObjectWOW : CLSIDFromString : CLSIDFromString : CLSIDFromString : CLSIDFromString : CLSIDFromString : ObjectStublessClient6 : CoCreateInstanceEx : ObjectStublessClient32 : SHParseDisplayName : Ordinal866 : ILSaveToStream : ShellExecuteExW : ShellExecuteExW : ShellExecuteExW : Ordinal860 : ShellExecuteExW : ExtractIconExW : Ordinal865 : Ordinal865 : QWidgetPrivate::registerDropSite : QStackedWidget::`default constructor closure' : QInputDialog::getInteger : QgsDataCollectionItem::iconDir : QgsDirectoryItem::icon : QgsBrowserModel::data : QSortFilterProxyModel::data : QModelIndex::data : QStyledItemDelegate::initStyleOption : QStyledItemDelegate::sizeHint : QTreeView::indexRowSizeHint : QTreeViewPrivate::itemHeight : QTreeViewPrivate::updateScrollBars : QTreeView::updateGeometries : QAbstractItemView::doItemsLayout : QTreeView::doItemsLayout : QTreeView::sizeHintForColumn : QHeaderView::resizeSections : QHeaderView::sectionPosition : QHeaderView::sectionViewportPosition : QHeaderView::resizeSection : QHeaderView::setStretchLastSection : QgsBrowserDockWidget::showEvent : QWidget::event : QDockWidget::event : QApplicationPrivate::notify_helper : QApplication::notify : QgsApplication::notify : QCoreApplication::notifyInternal2 : QWidgetPrivate::show_helper : QWidgetPrivate::showChildren : QWidgetPrivate::show_helper : QWidget::setVisible : QgisApp::QgisApp : main : BaseThreadInitThunk : RtlUserThreadStart :
QGIS Info
QGIS Version: 3.0.2-Girona
QGIS code revision: 307d082e3d
Compiled against Qt: 5.9.2
Running against Qt: 5.9.2
Compiled against GDAL: 2.2.4
Running against GDAL: 2.2.4
System Info
CPU Type: x86_64
Kernel Type: winnt
Kernel Version: 6.1.7601
#3
Updated by Richard Duivenvoorde over 6 years ago
Mmm, I do not have Windows 7 machine anymore...
Are you able to try on another Win7 machine?
Or a clean one?
If not: I would try (as shown here: https://qgis.org/en/site/getinvolved/development/bugreporting.html#log-output-on-windows)
- remove the full osgeo4w install directory
- then do a fresh osgeo4w64 install of ONLY qgis-dev (which holds debug symbols)
- install Debugview
If debugview is active, and start that dev version of QGIS you should get more descriptive error messages
I posted a message to ask if other on Win7-64 have problems:
https://lists.osgeo.org/pipermail/qgis-developer/2018-May/053199.html
#4
Updated by Michel Stuyts over 6 years ago
I have QGIS 3.0.2 (OSGeo4W64) running on a Windows 7 machine without a problem.
#5
Updated by Andreas Neumann over 6 years ago
Hi,
We run QGIS 3.0.2 (OSGeo4W64) or standalone just fine on Windows 7, Service Pack 1.
Andreas
#6
Updated by Andreas Neumann over 6 years ago
Are there any virus scanners active?
Sometimes, Anti-Virus software is screwing up other software.
Also, some plugins can make QGIS crash.
Just some ideas - but I am also in the dark, why it crashes for you.
#7
Updated by Jürgen Fischer over 6 years ago
- Duplicates Bug report #18260: qgis 3 crashes at start added
#8
Updated by Alessandro Pasotti about 6 years ago
- Category changed from Build/Install to Browser
#9
Updated by Jürgen Fischer almost 6 years ago
- Resolution set to duplicate
- Status changed from Open to Closed