Bug report #20356
QGIS 3.4 crashes right after opening a windows explorer file picker window
| Status: | Closed | ||
|---|---|---|---|
| Priority: | High | ||
| Assignee: | - | ||
| Category: | Windows Package | ||
| Affected QGIS version: | 3.4.0 | Regression?: | No |
| Operating System: | Windows 10 | Easy fix?: | No |
| Pull Request or Patch supplied: | No | Resolution: | duplicate |
| Crashes QGIS or corrupts data: | Yes | Copied to github as #: | 28177 |
Description
User Feedback¶
Crash occurs whenever qgis goes to a windows explorer file picker window. UI stays interactive for a moment, and then freezes, then you get the crash message. - eg: layout : export as pdf, layout : image item properties : select image path, map : export as image, etc. Map : Open From crashes, but doesn't show the crash reporter window.
Clicking quickly to select or enter a filename before the crash doesn't work - still crashes
QGIS 3.4 installed via standalone worked fine for a few days (built map, numerous exports etc), then started the crashes preventing me from exporting my map. I installed the OSGeo4W version and for a time ran that successfully, then the crashes started there too.
Things I've tried:
Uninstalled, revo uninstaller to clean up registry, cccleaner for the same, deleted profile from user/APPDATA
1) Any advice of how to get qgis working properly (not crashing on export as pdf) or
2) Any way to export as pdf via a command line option that doesn't involve a file picker?
Below are a few different stack traces from different crashes in case thats helpful
h2. 1) Report Details from crash at Layout Export to PDF
Crash ID: b698ac1db19710a8915a9eb09597fc1faeecc120
Stack Trace
RtlFreeHeap : free : DllUnregisterServer : DllUnregisterServer : Ordinal67 : CoGetProcessIdentifier : Ordinal112 : Ordinal112 : Ordinal112 : Ordinal112 : Ordinal112 : CoGetProcessIdentifier : CoGetProcessIdentifier : CoGetProcessIdentifier : CoCreateInstance : CoCreateInstance : CoCreateInstance : SHCreateItemInKnownFolder : Ordinal61 : Ordinal61 : Ordinal61 : Ordinal61 : Ordinal61 : SHELL32_IconOverlayManagerInit : SHELL32_IconOverlayManagerInit : NeverProvidedByJunction : NeverProvidedByJunction : NeverProvidedByJunction : DllCanUnloadNow : SHCreateItemWithParent : SHCreateItemWithParent : SHCreateItemWithParent : GetScaleFactorForMonitor : A_SHAUpdate : RtlReleaseSRWLockExclusive : BaseThreadInitThunk : RtlUserThreadStart :
QGIS Info
QGIS Version: 3.4.0-Madeira
QGIS code revision: 4a4b62ed19
Compiled against Qt: 5.11.2
Running against Qt: 5.11.2
Compiled against GDAL: 2.3.2
Running against GDAL: 2.3.2
System Info
CPU Type: x86_64
Kernel Type: winnt
Kernel Version: 10.0.17134
2) Report Details from selecting vector layer data source
Crash ID: b698ac1db19710a8915a9eb09597fc1faeecc120¶
Stack Trace
RtlFreeHeap : free : DllUnregisterServer : DllUnregisterServer : Ordinal67 : CoGetProcessIdentifier : Ordinal112 : Ordinal112 : Ordinal112 : Ordinal112 : Ordinal112 : CoGetProcessIdentifier : CoGetProcessIdentifier : CoGetProcessIdentifier : CoCreateInstance : CoCreateInstance : CoCreateInstance : SHCreateItemInKnownFolder : Ordinal61 : Ordinal61 : Ordinal61 : Ordinal61 : Ordinal61 : SHELL32_IconOverlayManagerInit : SHELL32_IconOverlayManagerInit : NeverProvidedByJunction : NeverProvidedByJunction : NeverProvidedByJunction : DllCanUnloadNow : SHCreateItemWithParent : SHCreateItemWithParent : SHCreateItemWithParent : GetScaleFactorForMonitor : A_SHAUpdate : RtlReleaseSRWLockExclusive : BaseThreadInitThunk : RtlUserThreadStart :
QGIS Info
QGIS Version: 3.4.0-Madeira
QGIS code revision: 4a4b62ed19
Compiled against Qt: 5.11.2
Running against Qt: 5.11.2
Compiled against GDAL: 2.3.2
Running against GDAL: 2.3.2
System Info
CPU Type: x86_64
Kernel Type: winnt
Kernel Version: 10.0.17134
qgis_crash_onmap_export2pdfDELL-7F8K362.LOG 
- debugview log
(166 KB)
QGIS_CRASH_SOLUTION.png (90.9 KB)
Related issues
History
#1
Updated by Josh Rosenthal about 6 years ago
- File qgis_crash_onmap_export2pdfDELL-7F8K362.LOG added
Another stack trace, this time from map: export to pdf. Also, attached is a debugview log (though there were no messages between initiating the save as interface and the crash, so this may be of limited use
Crash ID: bfeccad7d29abebecd4757380183e4ac9ae87f61
Stack Trace
RtlFreeHeap :
free :
DllUnregisterServer :
DllUnregisterServer :
Ordinal67 :
CoGetProcessIdentifier :
Ordinal112 :
Ordinal112 :
Ordinal112 :
Ordinal112 :
Ordinal112 :
CoGetProcessIdentifier :
CoGetProcessIdentifier :
CoGetProcessIdentifier :
CoCreateInstance :
CoCreateInstance :
CoCreateInstance :
SHCreateItemInKnownFolder :
Ordinal61 :
Ordinal61 :
Ordinal61 :
Ordinal61 :
Ordinal61 :
SHELL32_IconOverlayManagerInit :
SHELL32_IconOverlayManagerInit :
NeverProvidedByJunction :
NeverProvidedByJunction :
NeverProvidedByJunction :
Ordinal873 :
NeverProvidedByJunction :
NeverProvidedByJunction :
DllCanUnloadNow :
SHCreateItemWithParent :
SHCreateItemWithParent :
SHCreateItemWithParent :
GetScaleFactorForMonitor :
A_SHAUpdate :
RtlReleaseSRWLockExclusive :
BaseThreadInitThunk :
RtlUserThreadStart :
QGIS Info
QGIS Version: 3.5.0-Master
QGIS code revision: 15b2352ea2
Compiled against Qt: 5.11.2
Running against Qt: 5.11.2
Compiled against GDAL: 2.3.2
Running against GDAL: 2.3.2
System Info
CPU Type: x86_64
Kernel Type: winnt
Kernel Version: 10.0.17134
#2
Updated by Nyall Dawson about 6 years ago
- Status changed from Open to Feedback
Please test with 3.4.1
#3
Updated by Saber Razmjooei about 6 years ago
- Assignee deleted (
Jürgen Fischer)
#4
Updated by Josh Rosenthal about 6 years ago
Same issue occurs in 3.4.1, 3.5 dev, and 3.4.0
#5
Updated by Giovanni Manghi about 6 years ago
- Status changed from Feedback to Open
#6
Updated by Nyall Dawson about 6 years ago
- Status changed from Open to Rejected
- Resolution set to up/downstream
This almost certainly a local issue only - see #19962 for debugging steps for a similar crash caused by other software installed on the workstation.
#7
Updated by Josh Rosenthal about 6 years ago
Confirmed, followed the #19962 debugging steps. I used ShellExView to view and disable all non microsoft shell extensions, and then qgis worked properly. Thank you!
#8
Updated by Jürgen Fischer about 6 years ago
- Status changed from Rejected to Closed
- Resolution changed from up/downstream to duplicate
#9
Updated by Jürgen Fischer about 6 years ago
- Duplicates Bug report #18260: qgis 3 crashes at start added
#10
Updated by Felipe Souza almost 6 years ago
- File QGIS_CRASH_SOLUTION.png added
Josh Rosenthal wrote:
Confirmed, followed the #19962 debugging steps. I used ShellExView to view and disable all non microsoft shell extensions, and then qgis worked properly. Thank you!
I had the same problem and it was solved using ShellExView. Same thing. I installed it, under Options - Hide All Microsoft Extensions. Then Control + A to check all files, right mouse button and 'DISABLE SELECTED ITEMS'.
Thank you!