Bug report #17588
QGIS 2.18.14 falls to start on Windows 7 32 bit
Status: | Closed | ||
---|---|---|---|
Priority: | High | ||
Assignee: | - | ||
Category: | Build/Install | ||
Affected QGIS version: | 2.18.14 | Regression?: | Yes |
Operating System: | Windows 7 32 bit | Easy fix?: | No |
Pull Request or Patch supplied: | No | Resolution: | no timely feedback |
Crashes QGIS or corrupts data: | No | Copied to github as #: | 25485 |
Description
Trying to run a fresh install of QGIS 2.18.14 on windows 7 32 bit and I get this error when it starts : api-ms-crt-runtime dll is missing
Previously I had 2.16 32 bit installed which ran fine
maybe it is becaue of a missing update: https://helpx.adobe.com/creative-cloud/kb/error_on_launch.html
Error :api-ms-win-crt-runtime-l1-1-0.dll is missing (at helpx.adobe.com)
I have asked the user to update their windows but it looks like all updates are deployed
Related issues
History
#1 Updated by Giovanni Manghi about 7 years ago
Should we tag this as regression?
#2 Updated by Andre Joost about 7 years ago
Maybe related: https://gis.stackexchange.com/questions/256452/api-ms-win-crt-runtime-1-1-0-dll-is-missing-after-qgis-2-14-installation
Could be just a packaging issue for some windows builds.
#3 Updated by Kellina Higgins about 7 years ago
Affected operating systems:
-Windows Vista 32-bit
-Windows 7 64-bit
See details of post viewed almost 2000 times reporting on impossibility of installing QGIS:
https://gis.stackexchange.com/questions/238505/problems-installing-qgis-2-14-14-and-qgis-2-18-6-32-bit-on-windows-vista-32-bi
#4 Updated by Giovanni Manghi about 7 years ago
- Priority changed from Normal to High
- Status changed from Open to Feedback
- Regression? changed from No to Yes
Is this issue about the QGIS 32bit installer? > does it work on Windows 64bit?
#5 Updated by Kellina Higgins about 7 years ago
It does not work on Windows 64-bit (Windows 7). In my experience, I have only been able to use QGIS 2.18 with Windows 10 64-bit.
#6 Updated by Giovanni Manghi about 7 years ago
Kellina Higgins wrote:
It does not work on Windows 64-bit (Windows 7). In my experience, I have only been able to use QGIS 2.18 with Windows 10 64-bit.
Hi, this does not answer my question: on Windows 64bit it is only the QGIS 32 bit installer that does not work or the same is also true for the QGIS 64 bit installer?
#7 Updated by Tim Sutton almost 7 years ago
Hi Giovanni
We only experienced it with Win 7 32 bit - I did not have an opportunity to test with win 7 64 bit.
#8 Updated by Jürgen Fischer almost 7 years ago
- Duplicated by Bug report #17637: Problems installing QGIS 2.14.14 nor QGIS 2.18.6 (32-bit) on Windows Vista 32-bit computer and on Windows 7 64-bit computer added
#9 Updated by Giovanni Manghi over 6 years ago
Hi Tim, where to we stand with this issue? Is still valid?
#10 Updated by Jürgen Fischer over 6 years ago
- Duplicated by Bug report #19755: Error al inciar QGIS Desktop 2.16.3 added
#11 Updated by Answer Quest about 6 years ago
Hi, installing "Universal C Runtime driver" might make it work.
Ref: https://github.com/WRI-Cities/static-GTFS-manager/issues/63#issuecomment-427424257
This program requires a small driver called "Universal C Runtime". It is usually covered in Windows Update and is already present in win10, but in case your system doesn't have it, please install it from here: https://support.microsoft.com/en-gb/help/2999226/update-for-universal-c-runtime-in-windows
and then run the program. You may need to restart your system for the driver to be fully installed.
Without this, on running the exe you may get a popup error sayng: Entry point not found: The procedure entry point ucrtbase.abort could not be located in the dynamic link library api-ms-win-crt-runtime-l1-1-0.dll
I can't test this at my end as I don't have that config. Please test and confirm if you can.
#12 Updated by Nyall Dawson almost 6 years ago
Please test with 3.4 - 2.18 is no longer supported
#13 Updated by Jürgen Fischer almost 6 years ago
Please test with QGIS 3.4 - QGIS 2.18 reached it's end of life.
#14 Updated by Jürgen Fischer almost 6 years ago
- Status changed from Feedback to Closed
- Resolution set to no timely feedback