Bug report #17588
QGIS 2.18.14 falls to start on Windows 7 32 bit
|Affected QGIS version:||2.18.14||Regression?:||Yes|
|Operating System:||Windows 7 32 bit||Easy fix?:||No|
|Pull Request or Patch supplied:||No||Resolution:||no timely feedback|
|Crashes QGIS or corrupts data:||No||Copied to github as #:||25485|
Trying to run a fresh install of QGIS 2.18.14 on windows 7 32 bit and I get this error when it starts : api-ms-crt-runtime dll is missing
Previously I had 2.16 32 bit installed which ran fine
maybe it is becaue of a missing update: https://helpx.adobe.com/creative-cloud/kb/error_on_launch.html
Error :api-ms-win-crt-runtime-l1-1-0.dll is missing (at helpx.adobe.com)
I have asked the user to update their windows but it looks like all updates are deployed
#2 Updated by Andre Joost over 2 years ago
Could be just a packaging issue for some windows builds.
#3 Updated by Kellina Higgins over 2 years ago
Affected operating systems:
-Windows Vista 32-bit
-Windows 7 64-bit
See details of post viewed almost 2000 times reporting on impossibility of installing QGIS:
#6 Updated by Giovanni Manghi over 2 years ago
Kellina Higgins wrote:
It does not work on Windows 64-bit (Windows 7). In my experience, I have only been able to use QGIS 2.18 with Windows 10 64-bit.
Hi, this does not answer my question: on Windows 64bit it is only the QGIS 32 bit installer that does not work or the same is also true for the QGIS 64 bit installer?
#11 Updated by Answer Quest over 1 year ago
Hi, installing "Universal C Runtime driver" might make it work.
This program requires a small driver called "Universal C Runtime". It is usually covered in Windows Update and is already present in win10, but in case your system doesn't have it, please install it from here: https://support.microsoft.com/en-gb/help/2999226/update-for-universal-c-runtime-in-windows
and then run the program. You may need to restart your system for the driver to be fully installed.
Without this, on running the exe you may get a popup error sayng: Entry point not found: The procedure entry point ucrtbase.abort could not be located in the dynamic link library api-ms-win-crt-runtime-l1-1-0.dll
I can't test this at my end as I don't have that config. Please test and confirm if you can.