Bug report #17021

Las Palmas does not uninstall and install properly

Added by Vanja Perkovic over 3 years ago. Updated about 3 years ago.

Status:Closed
Priority:Normal
Assignee:-
Category:Build/Install
Affected QGIS version:2.18.11 Regression?:No
Operating System:64 bit Easy fix?:No
Pull Request or Patch supplied:No Resolution:not reproducable
Crashes QGIS or corrupts data:No Copied to github as #:24920

Description

Version 2.18.11 does not install properly. The qgis.bat file instead of setting the links for the start menu, such as QGIS Desktop/Browser etc. it deletes them. I have tried many times and it simply doesn't work. Also i will get a message that i already have the version on my computer when in fact it's been uninstalled.

I have attached my postinstll.log file and the qgis.bat file which is a tmpl file. I am not an advanced user in terms of QGIS. If anyone has insights please let me know.

postinstall.log Magnifier (19.7 KB) Vanja Perkovic, 2017-08-16 04:06 PM

qgis.bat.tmpl (412 Bytes) Vanja Perkovic, 2017-08-16 04:10 PM

History

#1 Updated by Giovanni Manghi over 3 years ago

  • Assignee deleted (Vanja Perkovic)
  • Priority changed from High to Normal

Of course is very likely to be a local issue. Meanwhile give a try to the osgeo4w installer.

#2 Updated by Giovanni Manghi over 3 years ago

  • Status changed from Open to Feedback

#3 Updated by Vanja Perkovic over 3 years ago

Hi Giovanni,

I tried the osgeo4w installer, and i am getting the same things. The applications are not in the start menu, and i am getting a message saying it cannot find qgis_core / qgis_gui. However the files are in the bin. Also the bat file is still in tmpl. format.

#4 Updated by Giovanni Manghi over 3 years ago

Vanja Perkovic wrote:

Hi Giovanni,

I tried the osgeo4w installer, and i am getting the same things. The applications are not in the start menu, and i am getting a message saying it cannot find qgis_core / qgis_gui. However the files are in the bin. Also the bat file is still in tmpl. format.

Hi,
well this seems to confirm you have a local issue. This is not the case for the vast majority of users, of course. Try check if you have a particular aggressive antivirus (for example) that may block part of the installation.

#5 Updated by Giovanni Manghi about 3 years ago

  • Resolution set to not reproducable
  • Status changed from Feedback to Closed

Closing for lack of feedback, please reopen if necessary.

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