Bug report #21573
QGIS Crashes when saving a project
| Status: | Closed | ||
|---|---|---|---|
| Priority: | High | ||
| Assignee: | - | ||
| Category: | Project Loading/Saving | ||
| Affected QGIS version: | 3.6.0 | Regression?: | No |
| Operating System: | Windows | Easy fix?: | No |
| Pull Request or Patch supplied: | No | Resolution: | invalid |
| Crashes QGIS or corrupts data: | Yes | Copied to github as #: | 29389 |
Description
QGIS crashes when I try to save any project, I am currently using 3.60 but had the same problem when using earlier versions. I have also uninstalled all additional plug-ins but have the same problem.
Crash ID: 567b1a0ed997a838a93db0dc01c7eb16f024c750
Stack Trace
RtlFreeHeap :
free :
DllUnregisterServer :
DllUnregisterServer :
CoGetTreatAsClass :
CoGetTreatAsClass :
CoGetTreatAsClass :
CoGetTreatAsClass :
CoGetTreatAsClass :
CoGetTreatAsClass :
CoGetTreatAsClass :
CoGetTreatAsClass :
CoGetTreatAsClass :
CoGetTreatAsClass :
CoCreateInstance :
CoCreateInstance :
CoCreateInstance :
SHCreateItemInKnownFolder :
Ordinal61 :
Ordinal61 :
Ordinal61 :
Ordinal61 :
Ordinal61 :
SHELL32_IconOverlayManagerInit :
SHELL32_IconOverlayManagerInit :
SHELL32_IconOverlayManagerInit :
NeverProvidedByJunction :
NeverProvidedByJunction :
NeverProvidedByJunction :
DllCanUnloadNow :
SHCreateItemWithParent :
SHCreateItemWithParent :
SHCreateItemWithParent :
GetScaleFactorForMonitor :
A_SHAUpdate :
RtlReleaseSRWLockExclusive :
BaseThreadInitThunk :
RtlUserThreadStart :
QGIS Info
QGIS Version: 3.6.0-Noosa
QGIS code revision: 58734527ab
Compiled against Qt: 5.11.2
Running against Qt: 5.11.2
Compiled against GDAL: 2.4.0
Running against GDAL: 2.4.0
System Info
CPU Type: x86_64
Kernel Type: winnt
Kernel Version: 10.0.17134
History
#1
Updated by Giovanni Manghi about 5 years ago
- Priority changed from Normal to High
- Crashes QGIS or corrupts data changed from No to Yes
- Status changed from Open to Feedback
Please try with a new/clean (QGIS) profile.
#2
Updated by Sean Attridge about 5 years ago
- Status changed from Feedback to Open
- Assignee set to Alexandre Neto
I have downloaded both 3.6 and 3.4 with clean profiles but I continue to experience the same problem when I try to save any projects
#3
Updated by Giovanni Manghi about 5 years ago
- Status changed from Open to Feedback
- Assignee deleted (
Alexandre Neto)
Sean Attridge wrote:
I have downloaded both 3.6 and 3.4 with clean profiles but I continue to experience the same problem when I try to save any projects
just downloading and installing new version is not guarantee of using a new profile, did you do
settings > user profiles > new profile
and did not installed any 3rd party plugin before trying again?
#4
Updated by Sean Attridge about 5 years ago
I have followed those steps and created a new profile and do not have any 3rd party plugins installed, am experiencing the same problem though
#5
Updated by Sean Attridge about 5 years ago
Have solved the problem by using ShellEXVeiwer and disabling none Microsoft shells which has fixed the problem
#6
Updated by Giovanni Manghi about 5 years ago
- Resolution set to invalid
- Status changed from Feedback to Closed