Bug report #21573

QGIS Crashes when saving a project

Added by Sean Attridge 11 months ago. Updated 10 months ago.

Status:Closed
Priority:High
Assignee:-
Category:Project Loading/Saving
Affected QGIS version:3.6.0 Regression?:No
Operating System:Windows Easy fix?:No
Pull Request or Patch supplied:No Resolution:invalid
Crashes QGIS or corrupts data:Yes Copied to github as #:29389

Description

QGIS crashes when I try to save any project, I am currently using 3.60 but had the same problem when using earlier versions. I have also uninstalled all additional plug-ins but have the same problem.

Crash ID: 567b1a0ed997a838a93db0dc01c7eb16f024c750

Stack Trace

RtlFreeHeap :
free :
DllUnregisterServer :
DllUnregisterServer :
CoGetTreatAsClass :
CoGetTreatAsClass :
CoGetTreatAsClass :
CoGetTreatAsClass :
CoGetTreatAsClass :
CoGetTreatAsClass :
CoGetTreatAsClass :
CoGetTreatAsClass :
CoGetTreatAsClass :
CoGetTreatAsClass :
CoCreateInstance :
CoCreateInstance :
CoCreateInstance :
SHCreateItemInKnownFolder :
Ordinal61 :
Ordinal61 :
Ordinal61 :
Ordinal61 :
Ordinal61 :
SHELL32_IconOverlayManagerInit :
SHELL32_IconOverlayManagerInit :
SHELL32_IconOverlayManagerInit :
NeverProvidedByJunction :
NeverProvidedByJunction :
NeverProvidedByJunction :
DllCanUnloadNow :
SHCreateItemWithParent :
SHCreateItemWithParent :
SHCreateItemWithParent :
GetScaleFactorForMonitor :
A_SHAUpdate :
RtlReleaseSRWLockExclusive :
BaseThreadInitThunk :
RtlUserThreadStart :

QGIS Info
QGIS Version: 3.6.0-Noosa
QGIS code revision: 58734527ab
Compiled against Qt: 5.11.2
Running against Qt: 5.11.2
Compiled against GDAL: 2.4.0
Running against GDAL: 2.4.0

System Info
CPU Type: x86_64
Kernel Type: winnt
Kernel Version: 10.0.17134

History

#1 Updated by Giovanni Manghi 11 months ago

  • Priority changed from Normal to High
  • Crashes QGIS or corrupts data changed from No to Yes
  • Status changed from Open to Feedback

Please try with a new/clean (QGIS) profile.

#2 Updated by Sean Attridge 10 months ago

  • Status changed from Feedback to Open
  • Assignee set to Alexandre Neto

I have downloaded both 3.6 and 3.4 with clean profiles but I continue to experience the same problem when I try to save any projects

#3 Updated by Giovanni Manghi 10 months ago

  • Status changed from Open to Feedback
  • Assignee deleted (Alexandre Neto)

Sean Attridge wrote:

I have downloaded both 3.6 and 3.4 with clean profiles but I continue to experience the same problem when I try to save any projects

just downloading and installing new version is not guarantee of using a new profile, did you do

settings > user profiles > new profile

and did not installed any 3rd party plugin before trying again?

#4 Updated by Sean Attridge 10 months ago

I have followed those steps and created a new profile and do not have any 3rd party plugins installed, am experiencing the same problem though

#5 Updated by Sean Attridge 10 months ago

Have solved the problem by using ShellEXVeiwer and disabling none Microsoft shells which has fixed the problem

#6 Updated by Giovanni Manghi 10 months ago

  • Resolution set to invalid
  • Status changed from Feedback to Closed

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