Bug report #19652
missing files in QGIS 3.2.1 Bonn package for Windows 10: msvcp120.dll and msvcr120.dll
|Affected QGIS version:||3.2.1||Regression?:||No|
|Operating System:||Windows 10||Easy fix?:||No|
|Pull Request or Patch supplied:||No||Resolution:||wontfix|
|Crashes QGIS or corrupts data:||No||Copied to github as #:||27478|
After a fresh install of QGIS 3.2.1 64 bit, I would attempt to launch the desktop and I would get an error message that said:
Could not load qgis_app.dll and check qgis-bin.env for correct environment paths.
The qgis_app.dll was in the qgis\bin folder and the qgis-bin.env file paths looked fine.
I broke out an old version of SystemInternals Process Monitor (available here: https://live.sysinternals.com/) and found the error message was due to a missing file called: msvcp120.dll. I did this by setting a filter to include any process that started with the string qgis, running the monitor and looking for the last 'file not found' error.
I downloaded the file from https://www.dll-files.com, dropped it in the qgis\bin folder, ran qgis again and this time it stopped because I did not have this file: msvcr120.dll
I got that file and then qgis ran!
I don't know if those files are supposed to be part of the standard Windows 10 build or not but the qgis package should either check for them or just include them. I see the files msvcp100.dll and msvcr100.dll were included.
#2 Updated by Mark Wilkinson over 2 years ago
- Assignee set to Jürgen Fischer
I looked at the postinstall.log and I see lines where the various versions of Visual C++ Redistribution Package files (2008, 2010, 2013 and 2015) were executed then deleted. I looked in the QGIS folders and found, in addition to the msvcx100.dll files mentioned above, msvcx110.dll and msvcx140.dll files so I have no idea why the 120 versions were missed.
I should say I tried to install QGIS multiple times and got the same error message I mentioned previously which threw me off. I tried to install both the 32 bit version and the osgeo4w-setup-x86_64 networked version without success.
I suppose if the error message did not misreport the problem, the solution would have been more forthcoming.
I think this case can be closed if you agree.