Bug report #16984

Multiple projects crashing after update

Added by Josh Smith almost 3 years ago. Updated almost 3 years ago.

Status:Closed
Priority:High
Assignee:-
Category:Project Loading/Saving
Affected QGIS version:2.14.17 Regression?:No
Operating System:Windows 7 Pro 64bit Easy fix?:No
Pull Request or Patch supplied:No Resolution:not reproducable
Crashes QGIS or corrupts data:Yes Copied to github as #:24883

Description

Hello,

I have a client who recently updated QGIS to 2.18 and now multiple project files crash when opening. We fully uninstalled and re-installed 2.14 but the crashing persists. See attached for the resulting error in Event Viewer and for where the project is loading when it crashes. Crashes at "Loading layer BRA Site Radius."

Any advice would be appreciated as my client is trying to avoid rebuilding the affected projects.

Thanks.

QGISloading.png (52.3 KB) Josh Smith, 2017-08-07 11:07 PM

QGISappcrash.png (90.2 KB) Josh Smith, 2017-08-07 11:07 PM

History

#1 Updated by Giovanni Manghi almost 3 years ago

  • Status changed from Open to Feedback
  • Priority changed from Normal to High

(backup and) delete the .qgis2 folder, then restart qgis and try again. Also try clean the QGIS Windows registry entries.

#2 Updated by Josh Smith almost 3 years ago

Thanks for the quick reply! Once I can get connected to the PC again, I'll try this and let you know.

#3 Updated by Jürgen Fischer almost 3 years ago

  • Subject changed from Mutliple projects crashing after update to Multiple projects crashing after update

#4 Updated by Josh Smith almost 3 years ago

I backed up and deleted .qgis2 in the appdata folder.
Relaunched the program and tried loading one of the projects.
This seems to have no effect. Project is still crashing.

#5 Updated by Josh Smith almost 3 years ago

"Also try clean the QGIS Windows registry entries."

Were there specific paths? I'd imagine deleting all I can find would effectively uninstall QGIS.

#6 Updated by Giovanni Manghi almost 3 years ago

Josh Smith wrote:

"Also try clean the QGIS Windows registry entries."

I'd imagine deleting all I can find would effectively uninstall QGIS.

no, it will leave QGIS in a state as if it was installed for the first time on the system.

#7 Updated by Giovanni Manghi almost 3 years ago

  • Resolution set to not reproducable
  • Status changed from Feedback to Closed

Closed for lack of feedback, please reopen if necessary.

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