Bug report #16909

QGIS LTR frequently crashes when using print composer

Added by Daniela Fasler about 3 years ago. Updated about 3 years ago.

Status:Closed
Priority:High
Assignee:-
Category:Map Composer/Printing
Affected QGIS version:2.18.4 Regression?:No
Operating System:Windows 32bit Easy fix?:No
Pull Request or Patch supplied:No Resolution:not reproducable
Crashes QGIS or corrupts data:Yes Copied to github as #:24808

Description

I'm working with print templates. When clicking moving in front/in back the second time, QGIS crashes. I'm also using a group of elements. Nothing happens when clicking moving in fron/back or one higher until QGIS crashes.
QGIS 2.18.4 cloud

qgis-20170721-142402-19236-20428-59c1d21.zip - minidump of the crash (3.5 MB) Daniela Fasler, 2017-07-21 02:28 PM

test_abwasser.qgs - qgs project (90.8 KB) Daniela Fasler, 2017-07-21 04:16 PM

AWB_Leitung_L.zip - shp1 (961 KB) Daniela Fasler, 2017-07-21 04:29 PM

AWB_Leitungspunkt_P.zip - shp2 (2.24 MB) Daniela Fasler, 2017-07-21 04:29 PM

AWB_Schacht_L.zip - shp3 (4.65 MB) Daniela Fasler, 2017-07-21 04:29 PM

AWB_Schacht_P.zip - shp4 (246 KB) Daniela Fasler, 2017-07-21 04:30 PM

Recording #2.mp4 (2.68 MB) Giovanni Manghi, 2017-07-21 05:02 PM

Aufnahme #2.mp4 - screencast (2.04 MB) Daniela Fasler, 2017-07-24 08:48 AM

History

#1 Updated by Giovanni Manghi about 3 years ago

  • Status changed from Open to Feedback

what is QGIS cloud?

it is also the second ticket you file about crashes that are not of course replicable by others.

Please try:

disable/removed all 3rd party plugins

possibly (backup and) delete the .qgis2 folder

attach sample project with data, and in the case of the other ticket the URL of the WMS service.

#2 Updated by Giovanni Manghi about 3 years ago

  • Priority changed from Normal to High

Also upgrade to 2.18.10

#3 Updated by Daniela Fasler about 3 years ago

QGIS is not installed on my computer but in a cloud environment by the IT Service

#4 Updated by Daniela Fasler about 3 years ago

sorry about the unreadable files. I was told to include the minidump *.dmp file...
I'll attach a sample project later

#5 Updated by Giovanni Manghi about 3 years ago

Daniela Fasler wrote:

QGIS is not installed on my computer but in a cloud environment by the IT Service

I'm really not sure that is something we "support" as a community.

#6 Updated by Daniela Fasler about 3 years ago

  • Assignee set to Giovanni Manghi

Basically it's QGIS 2.18.4. The cloud thing was set up from sourcepole, you might know them, they're very active in the community (Sandro Mani, Pirmin Kalberer...).

#7 Updated by Giovanni Manghi about 3 years ago

Daniela Fasler wrote:

Basically it's QGIS 2.18.4. The cloud thing was set up from sourcepole, you might know them, they're very active in the community (Sandro Mani, Pirmin Kalberer...).

they should support it then, right? :)
anyway this could really be a QGIS issue in first place, the project/data with the layout is fundamental to allow us test locally.

#8 Updated by Daniela Fasler about 3 years ago

Here's an example to test. The shape-files are in the zip. Using the print template test, adding a map and clicking moving in back twice = Crash. Hope it workes with the files. Thanks.

#9 Updated by Giovanni Manghi about 3 years ago

Daniela Fasler wrote:

Here's an example to test. The shape-files are in the zip. Using the print template test, adding a map and clicking moving in back twice = Crash. Hope it workes with the files. Thanks.

see attached cast

#10 Updated by Giovanni Manghi about 3 years ago

  • Assignee deleted (Giovanni Manghi)

#11 Updated by Daniela Fasler about 3 years ago

thanks for testing.
also here I've included a screencast from the Crash on my machine.
But probably it just won't work...

#12 Updated by Giovanni Manghi about 3 years ago

Daniela Fasler wrote:

thanks for testing.
also here I've included a screencast from the Crash on my machine.
But probably it just won't work...

please try on a different machine, possibly with a QGIS 64 bit clean installation.

#13 Updated by Giovanni Manghi about 3 years ago

  • Resolution set to not reproducable
  • Status changed from Feedback to Closed

Closing for lack of feedback, please reopen if necessary.

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