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- $Id$
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- -----------------------------------------------------------------------------
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- See the QGIS ticket/bug database at
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+ Help I think I found a bug!
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+ ---------------------------
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+ If you find a bug in QGIS, you can report it using the QGIS ticket/bug database at:
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http://trac.osgeo.org/qgis/report
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- for the list of current bugs.
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+ Some hints about when you should file a bug:
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+ - just because a bug is filed doesnt always mean we can or will fix it.
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+ Sometimes people ask for things that will require many man hours to to and
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+ offer little reward to work ratio benifit when compared to the other issues
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+ in the queue. Also some things are simply not fixable due to whatever
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+ technical reason.
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+ - sometimes we don't fix a bug because the user's vision of how QGIS should
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+ behave doesn't match ours. Hey we are all humans it can happen...
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+ - always check that your bug has not already been filed by someone else since
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+ dealing with duplicate tickets causes a lot of time wasting.
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+ - always provide contact details and make sure you are subscribed to the
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+ ticket entry (either by adding yourself to CC field or by logging in before
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+ filing the ticket).
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+ - dont be offended if we don't see tickets as having the same priority as you
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+ do. While we appreciate it's inconvenient if some issue prevents you doing
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+ your work, we need to take the big picture view of things and focus on
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+ things that affect the largest proportion of our user base.
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+ $Id$
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