trying to improve bug triaging

qgis · Mar 18, 2020 · d64cafe · d64cafe
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diff --git a/.github/ISSUE_TEMPLATE/00_question.md b/.github/ISSUE_TEMPLATE/00_question.md
@@ -0,0 +1,15 @@
+---
+name: ❓ Question about QGIS
+about: ❗️ You should raise your question on another channel.
+labels: "Won't fix"
+
+---
+
+IMPORTANT:
+
+Do NOT use GitHub to post any questions or support requests!
+They will be closed immediately and ignored.
+Questions should go to the qgis-user mailing list at https://lists.osgeo.org/mailman/listinfo/qgis-user
+or other support forums such as https://gis.stackexchange.com/.
+
+GitHub issues are for bug reports and suggestions for new features.
diff --git a/.github/ISSUE_TEMPLATE/05_plugin.md b/.github/ISSUE_TEMPLATE/05_plugin.md
@@ -0,0 +1,12 @@
+---
+name: 🐞 Bug using a plugin
+about: ❗️ Report to the plugin author instead
+labels: "Won't fix"
+---
+
+IMPORTANT:
+
+If the issue concerns a third party plugin (downloaded with the plugin manager) then it can't be fixed by the QGIS team.
+Please raise your issue in the dedicated bug tracker for that specific plugin (as listed in the plugin's description)
+
+Tickets created here will be closed.
diff --git a/.github/ISSUE_TEMPLATE/bug_report.md → .github/ISSUE_TEMPLATE/10_bug_report.md b/.github/ISSUE_TEMPLATE/bug_report.md → .github/ISSUE_TEMPLATE/10_bug_report.md
@@ -15,8 +15,7 @@ Checklist before submitting
 - [ ] Search through existing issue reports and gis.stackexchange.com to check whether the issue already exists
 - [ ] Test with a [clean new user profile](https://docs.qgis.org/testing/en/docs/user_manual/introduction/qgis_configuration.html?highlight=profile#working-with-user-profiles).
 - [ ] Create a light and self-contained sample dataset and project file which demonstrates the issue
-
-If the issue concerns a **third party plugin**, then it **cannot** be fixed by the QGIS team. Please raise your issue in the dedicated bug tracker for that specific plugin (as listed in the plugin's description). -->
+-->
 
 **Describe the bug**
 <!-- A clear and concise description of what the bug is. -->
@@ -32,7 +31,7 @@ If the issue concerns a **third party plugin**, then it **cannot** be fixed by t
 
 **QGIS and OS versions**
 
-<!-- In the QGIS menu help/about, click in the dialog, Ctrl+A and then Ctrl+C. Finally paste here -->
+<!-- In the QGIS Help menu -> About, click in the table, Ctrl+A and then Ctrl+C. Finally paste here -->
 
 **Additional context**
 

diff --git a/.github/ISSUE_TEMPLATE/feature_request.md → .github/ISSUE_TEMPLATE/15_feature_request.md b/.github/ISSUE_TEMPLATE/feature_request.md → .github/ISSUE_TEMPLATE/15_feature_request.md