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1 | 1 | Help I think I found a bug! |
2 | 2 | --------------------------- |
3 | 3 |
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4 | | -If you find a bug in QGIS, you can report it using the QGIS ticket/bug database at: |
| 4 | +If you find a bug in QGIS, you can search for it |
| 5 | + |
| 6 | +http://hub.qgis.org/search/index/quantum-gis/issues |
| 7 | + |
| 8 | +If you can't find an exisitng ticket, report it using the QGIS ticket/bug database at: |
5 | 9 |
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6 | 10 | http://hub.qgis.org/projects/quantum-gis/issues/new |
7 | 11 |
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8 | 12 |
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9 | 13 | Some hints about when you should file a bug: |
10 | 14 |
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11 | 15 |
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12 | | - - just because a bug is filed doesn't always mean we can or will fix it. |
| 16 | + - Just because a bug is filed doesn't always mean we can or will fix it. |
13 | 17 | Sometimes people ask for things that will require many man hours to do and |
14 | 18 | offer little reward to work ratio benefit when compared to the other issues |
15 | 19 | in the queue. Also some things are simply not fixable due to whatever |
16 | 20 | technical reason. |
17 | | - - sometimes we don't fix a bug because the user's vision of how QGIS should |
| 21 | + - Sometimes we don't fix a bug because the user's vision of how QGIS should |
18 | 22 | behave doesn't match ours. Hey we are all humans it can happen... |
19 | | - - always check that your bug has not already been filed by someone else since |
| 23 | + - Always check that your bug has not already been filed by someone else since |
20 | 24 | dealing with duplicate tickets causes a lot of time wasting. |
21 | | - - always provide contact details and make sure you are subscribed to the |
| 25 | + - Always provide contact details and make sure you are subscribed to the |
22 | 26 | ticket entry (either by adding yourself to CC field or by logging in before |
23 | 27 | filing the ticket). |
24 | | - - don't be offended if we don't see tickets as having the same priority as you |
| 28 | + - Don't be offended if we don't see tickets as having the same priority as you |
25 | 29 | do. While we appreciate it's inconvenient if some issue prevents you doing |
26 | 30 | your work, we need to take the big picture view of things and focus on |
27 | 31 | things that affect the largest proportion of our user base. |
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